On the online store, a visitor can find the desired product in several ways:

• the product can be found using the navigation menu. Place the mouse cursor on the desired category in the menu and select the desired subcategory;
• the product can also be searched using the search bar. Enter the name or keyword of the desired product in the box.        

A subpage with products of the selected subcategory is then opened to the visitor. On the left side of the screen there is a filter of specific product attributes for easier searching. It is possible to preview the product – the product image is displayed (when moving the cursor over the image, the icons for quickly adding the product to the basket, the product name and the price are displayed. When clicking on the product image or name, the visitor opens the product subpage, where we find:

• product images (click on the image to enlarge it). It is also indicated if the product is new and/or exposed or has a discount.
• product price – may vary depending on the selected product variant
• all product variants that are available
• more information about the product
• various options: product sharing (e-mail, social networks), product details, opinions of other customers.

On the right side there are boxes where you enter the desired quantity of products and choose a color/variant. The visitor adds the product or products to the cart by clicking the “add to cart” button at the bottom of the section. When the visitor adds a product to the cart, a window with a preview of the cart appears. Thus, if the visitor wishes, he can immediately complete the purchase by clicking on “Checkout”. If the visitor selects the option “Inspect the basket”, he will be redirected to the page leading to the overview of the basket and the completion of the purchase. There, the customer can edit the basket (change the quantity and/or possibly remove products). After each change of quantities, it is necessary to press the “update shopping cart” button. The visitor enters any discount code in the field provided for this, and confirms the code by pressing “Apply discount”.

If the visitor wants to completely empty the shopping cart, he should click on “Clear shopping cart”, if he wants to add another product, he should choose “Continue shopping”. In the same place, there is also a link to complete the order – “Proceed to payment”, where the customer enters his personal data for the order. Missing or incorrect content is displayed with a red frame and a correction warning. The delivery method is also selected here.

Clicking on the “Next” button leads the visitor to choose a payment method:

• payment with the PayPal service (click on the blue button with the inscription ” Pay with PayPal “, a window appears where you need to enter the username and password of the PayPal account);
• with cash on delivery;
• payment by direct debit to a credit card (Visa, MasterCard , Maestro, AmericanExpress );

Shopping with payment cards on the TEKSPRO Ltd. online store is completely safe. Measures are provided that comply with national and European legislation governing payment services. The measures are aimed at reducing fraud in online payments.

Throughout the entire process of completing the order, the buyer can see the “order summary”, which lists the products in the basket and the corresponding quantities, the total value of the order, and is also able to change the delivery address and delivery method.

The buyer completes his order by clicking the “Submit order” button. When the buyer confirms the order, a notification is displayed about the successful completion of the purchase, after which he receives details about the order or confirmation of order receipt.

This is followed by the review and preparation of the order by the company TEKSPRO Ltd. The sales contract between SLAM and the customer is concluded when the customer receives an email with the notification “Thank you for your order”. Confirmed order or the sales contract is stored in electronic form on the TEKSPRO Ltd. server. The buyer can request a copy of the contract by sending a request by e-mail to info@trgovina-slam.si .

The customer is bound by the general conditions that are valid at the time of placing the online order or purchase. By placing an order, the buyer confirms his familiarity with the general terms and conditions.