The company TEKSPRO Ltd. strives for the fastest possible delivery of ordered goods in the territory of the Republic of Slovenia.

• Delivery is carried out in cooperation with Pošta Slovenije.
• In the case of choosing the method of payment by bank transfer to the account of the company TEKSPRO Ltd. (according to the offer/prospective invoice), the delivery may be delayed, as the order will continue in the processing process after receiving the payment according to the offer/prospective invoice.
• SLAM reserves the right to divide the order into several shipments due to different delivery dates of the items in the order. We will ship items that are in stock immediately, and others as they become available. If you decide on a partial delivery, we will charge you the delivery cost for each shipment separately.
• You can collect the shipment in person or have an authorized representative, legal representative or guardian collect it on your behalf.
• If you are not at the specified address at the time of delivery, Pošta Slovenije will send you a message with instructions on where you can pick up the package or who can you contact to have the package redelivered to you.
• You will receive the invoice for your order within 24 hours to the e-mail address with which you submitted the online order.

 

The delivery time of the items is 3 to 5 days and starts on the next working day after the order is confirmed. Saturdays, Sundays and holidays are not included in the delivery time. TEKSPRO Ltd. reserves the right to deliver partial shipments.

In the event that, due to unforeseen circumstances (extraordinary weather conditions, delays in postal services, delays due to the effects of the infectious disease Covid-19, etc.), the company TEKSPRO Ltd. will not be able to deliver the ordered products within the estimated delivery time, the customer will be notified of this via e-mail or phone and offered him a new delivery date. In this case, the buyer has the right to withdraw from the contract free of charge.